All sales, purchases, and partial purchases are final, NON-REFUNDABLE, and non-transferable. NO REFUNDS, no exchanges, no resale, and not redeemable for cash. If you fail, for any reason, to make a payment, you may void your package and purchase and you will not receive a refund. Any and all tickets, upgrades, excursions and/or activities reserved, booked, and/or otherwise selected through the guest portal for this festival are final, non-refundable, and non-transferable. THEREFORE, THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED.
PLEASE NOTE: Travel insurance CANNOT be purchased until reservation has been completed. Please be sure to purchase travel/trip protection insurance based upon the TOTAL COST of your travel package, including: resort stay/any add-ons, (i.e. preferred seating, tours and meet and greet packages). This will ensure you have the proper coverage for any trip interruption/cancellation and medical coverage abroad, if needed.
HOW TO PURCHASE TRAVEL INSURANCE: Upon completion of reservation, you can go to the TravelSafe website and purchase your travel protection policy. You may choose from either the Basic or Classic plan based on coverage you desire. The Classic Plan provides broader coverage in the event of unexpected/unforeseen emergencies. You will need to re-enter all your information and the TOTAL COST of your travel package.
It’s highly recommended that you use a laptop/desktop when making reservations due to the possible loss of cell signals when trying to process your information. So, therefore the use of laptop/desktop is highly recommended for ease of processing.